Booking and Cancellation Policy
Find out the rules for booking and canceling PushkinTravel excursions. Prepayment policy, cancellation terms, refund conditions and important notes on prices.

1. Booking and confirmation

  • Booking is possible through our website, WhatsApp or at the PushkinTravel office. After receiving the prepayment, you will receive a message confirming the booking.

  • Depending on the type of excursion, the prepayment can be from 0% to 50% of the order amount.


2. Cancellation conditions

Regular excursions:

  • Free cancellation is possible for 24 hours before the start of the tour.

  • If cancelled later than 24 hours or after the start of the tour, the payment is non-refundable.

Excursions with trips abroad and/or flights:

  • Cancellation is possible no later than 48 hours before the start.

  • When cancelling for 24 hours You will be charged before the start 15% from the total amount.

  • If cancelled during the trip or a few hours before: will be charged Full payment, as all tickets and services are pre-paid.


3. Changes to booking

All changes are discussed individually through PushkinTravel support. We reserve the right to refuse changes without explanation.


4. Important note about prices

  • Prices are valid only for the current calendar month and are subject to change without notice in the event of a change in cost or routes.

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Our Contacts

Address

1080 Brickell Avenue - Miami

United States of America

Email

info@travel.com

Phone

Travel Agency +1 473 483 384

Info Insurance +1 395 393 595

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